The module is designed to help individuals in people-focused roles better navigate the demands of their work. Participants will begin by exploring their ways when handling pressure, gaining insight into how these patterns affect their performance. This foundational awareness sets the stage for developing greater emotional agility, clarity, and control in high-demand situations.
Building on this self-awareness, the workshop introduces contingency-based protocols that offer structured yet flexible responses to challenges. These tools help participants respond with intentionality, supporting more effective communication, decision-making, and boundary-setting when stakes are high. Alongside this, participants will examine their natural leadership qualities and how these influence collaboration and group dynamics.
The session concludes with the development of personalized realignment strategies tailored to each participant’s qualities of resilience. These practical takeaways empower service professionals to stay grounded, connected, and capable through challenges and changes.
Resiliency In The Service Profession
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About The Resource Speaker
Mr. Saballa is a resource speaker and a consultant by profession. He holds a bachelor's degree in Psychology and is a Registered Psychometrician. He also holds a Certificate in Special Education and has taken further studies. As an advocate, he conducts empowerment training and workshops for private and government institutions. In his years of advocacy, he founded support services aimed at helping the broader community. He is currently the founder of Coaching Space, a digital platform that provides mentorship and performance coaching support for individuals, groups, and organizations. This is a culmination of all his work that spans 20 years, dedicating himself to a life of training and empowerment.
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Session Guidelines
Take a moment to review the rules and regulations for the sessions. You can find them by following the link below.